Jili44 Privacy Policy — Protecting Malaysian User Information
This privacy policy explains how jili44 collects, uses, stores, and protects your personal information. By using our platform, you agree to the practices outlined in this document. We are committed to safeguarding the privacy of all users in Malaysia.
Last updated: January 2026
1. Information We Collect
When you register or use the jili44 platform, we collect various categories of information necessary to provide safe, functional, and compliant services tailored to Malaysian users.
Account information: Full name, email address, phone number, date of birth, and password (stored encrypted). This information is required during registration and used to verify your identity and secure your account.
Payment information: Details relating to financial transactions in MYR, including payment methods used such as TNG eWallet, FPX, or DuitNow, deposit and withdrawal amounts, and transaction history. Full bank account numbers and card details are not stored directly on our servers — these are handled by third-party payment processors that comply with industry security standards.
Device and browser information: IP address, device type, operating system, browser type, screen resolution, and language settings. This information is collected automatically when you access the platform and is used to optimise your user experience.
Usage data: Records of login sessions, pages visited, time spent, games played, actions taken on the platform, and betting history. This data is used to improve our services and detect suspicious activities.
2. Purpose of Data Use
Jili44 only uses the information collected for legitimate and necessary platform operations. We do not sell or rent your personal data to third parties for marketing purposes without your consent.
The information we collect is used to:
- Identity verification and account security: Ensuring only authorised account holders can gain access, preventing fraud, and meeting legal compliance requirements;
- Processing of financial transactions: Processing deposits and withdrawals in MYR quickly and accurately, as well as maintaining required financial records;
- Service provision and improvement: Ensuring the platform runs smoothly across all devices, optimising load speeds, and improving the user interface based on real usage patterns;
- Service communications: Sending account-related notifications, security alerts, policy updates, and responses to customer support enquiries;
- Legal compliance: Complying with applicable Malaysian laws, including anti-money laundering obligations and consumer protection.
3. Cookies & Tracking Technologies
The jili44 platform uses cookies and similar tracking technologies to enhance user experience and ensure proper functionality. Cookies are small text files stored on your device when you visit our platform.
We use cookies for the following purposes:
- Session cookies: Maintains your login status during an active session so you don’t have to log in again when switching pages. This cookie is deleted when you close your browser;
- Preference cookies: Saving language settings, display choices, and personal preferences for a more customized experience;
- Analytics cookies: Gathering statistical data on how users interact with the platform to help us identify and resolve technical issues;
- Security cookies: Identifying and preventing fraud and unauthorized access to user accounts.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality and your login experience.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All personal data of jili44 users is stored on servers protected with industry-standard SSL encryption. Passwords are stored hashed with non-reversible algorithms. Access to the user database is restricted to authorized personnel only and controlled through strict security procedures.
We retain user data only as long as necessary to fulfill the purposes described in this policy or as required by Malaysian law. Once data is no longer needed, it is securely deleted or anonymized.
Sharing with Third Parties
Jili44 does not sell, rent, or disclose user personal information to third parties except in the following situations:
- Trusted service providers: Payment processors, cloud service providers, and game software vendors who require limited data access to perform their functions. All such providers are bound by strict data protection agreements;
- Legal requirements: When required by court order, direction from law enforcement authorities, or applicable legal compliance obligations in Malaysia;
- Security protection: In cases where disclosure is necessary to prevent fraud, illegal activities, or serious security threats.
5. User Rights & How to Contact Us
Your Rights as a User
As a user of the jili44 platform, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal data we hold about you at any time;
- Right to correction: If the information we hold is inaccurate or outdated, you can request corrections via your account profile settings or by contacting our support team;
- Right to erasure: You may request account closure and deletion of your personal data, subject to legal record-keeping obligations. Some transactional data may need to be retained for a designated period to comply with regulations;
- Right to object to processing: In certain situations, you have the right to object to the processing of your personal data for specific purposes.
Changes to This Policy
Jili44 reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the updated date indicated. Continued use of the platform after changes are published is considered acceptance of the updated policy.
Contact Our Team
For any questions regarding this privacy policy, data access requests, or complaints about your personal data handling, please contact the jili44 support team via:
- Email: [email protected]
- Live chat available within the platform after login (seven days a week)
- Section Frequently Asked Questions for answers to common questions about privacy and account security
We aim to respond to all privacy-related enquiries within a reasonable timeframe and will provide clear, helpful responses.
Questions about Your Data?
The jili44 team is here to help you understand how we handle your personal information. Reach out to our support team or visit the FAQ section for more details on account security and data protection.